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Watch Service by Post

We're in Brentford, London. Do you live far away? No problem. You can send your watch in for service.

(Want to drop locally? Click here to get in touch.)

How to Post in Your Watch

Step 1

Contact me with details about the watch, any problems you've had and when it was last serviced. I'll reply as soon as I can and let you know if I can help.

Step 2

Come back here and order a "watch service by post pack" (below). We will post you a pre-paid mailing box and protective wrapping to put your watch in.

Step 3

Check your insurance! We have never had a watch stolen or go missing with UPS. But, be cautious. Couriers have harsh exclusions for valuable watches. If your watch is a mentioned item on your home insurance or you have specialist watch insurance, it may cover you for sending by courier to a service centre. If not, we recommend using It's very quick and easy to purchase one-off cover and is ideal for watches.

Step 4

You can drop your pack at any UPS access point or ask us to arrange UPS to collect your watch directly from you.*

Step 5

Once the watch is inspected, you will receive a quote. You can then decide if you want to go ahead or have the watch returned to you. If you go ahead with the repair or service, the £50 inspection fee will be deducted from the final bill. For a rough idea of what the service will cost, please see our prices page.

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